Welcome to wegrowFOLK. This Privacy Policy outlines how we collect, use, disclose, and protect your information when you access or use our website or services. We are committed to ensuring your personal data remains secure, and we aim to be transparent about how we handle your information.

By accessing or using wegrowFOLK (“we,” “us,” “our,” or “the Company”), you agree to the terms set forth in this Privacy Policy.

1. Who We Are

wegrowFOLK is a third-party digital service aggregator and intermediary platform. We do not directly provide social media engagement services (such as followers, likes, views, or subscribers). Instead, we act as a reseller, sourcing services from external global vendors and making them available to end users at competitive pricing.

We do not claim ownership or direct responsibility over the performance or technical delivery of these services, but we ensure transparent communication, safe transactions, and customer support.

2. Information We Collect

We only collect the minimum necessary information required to process your orders and operate our platform effectively. This includes:

a) Personal Information

• Full name (optional)

• Email address (for communication)

• Payment-related information (only to process payments; we do not store credit/debit card details)

• Social media page or profile URLs (to fulfill service delivery)

b) Transactional Data

• Order details (package type, quantity, service link, payment method)

• UPI ID or partial payment identifiers (used only to verify transactions)

c) Technical Data (Automatically Collected)

• IP address

• Device information

• Browser type

• Time of access

• Usage patterns

This data is used for analytics, fraud prevention, and operational improvements.

3. How We Use Your Information

We may use the information we collect for the following purposes:

• To process and fulfill your orders

• To provide order-related updates and customer support

• To manage payment verification and refund requests

• To improve website functionality and user experience

• To detect and prevent fraudulent activities or misuse

• To comply with applicable legal and regulatory requirements

We do not use your personal data for unsolicited marketing or advertising, and we never sell or rent your information to third parties.

4. Third-Party Service Providers

wegrowFOLK works with third-party vendors and suppliers to fulfill the services offered on our platform. These partners may require limited access to the necessary information (such as your public page URL) strictly to deliver the service you have ordered.

These service providers are not affiliated with wegrowFOLK and operate under their own terms. We perform due diligence to ensure that they comply with privacy standards, but we do not control their systems or internal data practices.

5. Payment Processing

We use secure payment gateways and third-party platforms (such as UPI, Google Pay, Paytm, Razorpay, or similar providers) to process transactions.

• We do not store your sensitive payment information.

• All transactions are encrypted and handled through secure protocols.

In the event of a refund or dispute, we may request limited payment details (such as the UPI transaction ID or partial account name) solely for verification purposes.

6. Data Retention

We retain your information only for as long as necessary to:

• Fulfill your orders and provide support

• Meet legal, accounting, or tax obligations

• Prevent fraudulent or abusive activity

After a reasonable period, your information may be anonymized or securely deleted.

7. Cookies and Tracking Technologies

We may use cookies or similar tracking technologies to improve website performance and analyze visitor behavior. These may include:

• Session cookies (temporary)

• Analytics cookies (Google Analytics or similar tools)

• Security cookies (to detect abuse or prevent fraud)

You can manage or disable cookies through your browser settings.

8. Your Data Rights

Depending on your region and local regulations, you may have certain rights related to your data, including:

• The right to access your data

• The right to request corrections

• The right to request deletion

• The right to restrict certain uses

• The right to withdraw consent (if previously given)

To exercise any of these rights, please contact us at support@wegrowfolk.com.

9. Children’s Privacy

wegrowFOLK does not knowingly collect or solicit data from individuals under the age of 18. If we learn that we have inadvertently collected data from a minor, we will take appropriate steps to delete it.

10. Disclosure of Information

We may disclose your information:

• To comply with a legal obligation or court order

• To government or law enforcement authorities (if required)

• To protect our rights, property, or safety

• To prevent fraud, misuse, or security threats

We will never disclose your data publicly or sell it under any circumstances.

11. Limitation of Liability

While we take every precaution to protect your data and privacy, you understand and agree that wegrowFOLK acts solely as a platform facilitator and does not control or own the service infrastructure used by external vendors.

We are not liable for any data misuse, service issues, or technical failures arising from third-party service providers, but we will always assist you to the best of our ability.

12. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our business model, legal requirements, or service offerings. Any changes will be posted on this page with the updated effective date.

We encourage you to review this policy regularly.

13. Contact Us

If you have any questions or concerns about this Privacy Policy or your personal information, please contact:

wegrowFOLK Support Team

Email: support@wegrowfolk.com